KB-Chat Get Started

Get Started using KB-Chat

Get up and running in just a few minutes!

KB-Chat is an end-to-end encrypted secure messenger and collaboration app. Talk to friends, family and colleagues through the open and decentralised Matrix network.

The guide includes:

Onboard onto the app

  • Create an account
  • Set up your profile
  • Secure backup
  • Device verification

Get into your KB-Chat

  • Add People
  • Rooms
  • Appearance
  • Send messages

Get started

  • Messaging features
  • Voice messages
  • Voice and video calls
  • Send files

Get organised

  • Settings
  • Spaces
  • Favourites
  • Notifications


If you are a new user click Create Account to register.

Select where to host your account by choosing a “homeserver”. You can use the custom server options to sign into other Matrix servers by specifying a homeserver URL. This allows you to use KB-Chat with an existing Matrix account on a different homeserver.

From here, please enter a username, password and email address and click Register.

An email will be sent to your inbox to verify your email address, please follow the steps in the email to complete your registration.

Now you can login
Enter your email or username and password then click sign in / log in. From here you will be taken to Home, where you can start exploring!

Secure backup

Secure backup is an important safeguarding step to take, to ensure you never lose access to your encrypted messages and data.

When setting up your account, a message will appear which prompts you to do so. If you missed the prompt you can set this up from within your security and privacy settings

Click continue to start this process.

Choose a memorable security passphrase or security key (for file store).

This will create an encrypted backup on your server that only you can decrypt.

The next time you login on a new device or session, simply enter the passphrase or key to verify your session and you’ll have access to all of your data.

Device verification

Device verification is optional and allows you to verify who you’re talking to.

Click the Avatar of the person you would like to verify, in the room header or after clicking the information icon.

This will bring up their Information and options, Including one named “verify”.

Once accepted, both you and the other user will have a set of emoji appear on screen.

We recommend comparing these in real life or over a video call to ensure you’re verifying the right person.

If these match, click accept and a green shield will display.

Verify an additional device

To add your additional device please log into the KB-Chat app. You will be asked to verify this login on your existing device. This is an important step as it’ll allow other people to see that the new login is really you.

Click Accept on your desktop app to start the verification process.

Next you will be asked to either scan a QR code with your mobile camera or compare unique emoji.

A green shield will show once the process is complete.

To manage your verified device, go to “Security & Privacy” in your settings where you can see all devices, rename or sign out of them.

The left panel.

Organise your chats into spaces, people, rooms and favourites.

Your profile

Update settings such as your display name, profile picture, Language and password. Here is also where you manage notifications, security and privacy, and general settings about your account.

Access settings by clicking on your profile picture (Avatar) at the top left; from there select “All settings” and then “General”.

Here you can update settings such as your display name, profile picture, language and password. You can also manage notifications, security and privacy, and general settings about your account.

Avatars are selected on the “General” tab. This is what will show as your display picture to other users. When you hover over the circle, the word upload will show. Click this and you will be taken to your system’s files where you can select a file you want to upload.

Display Names are added or updated in the “General” tab, type your desired name into the box and click save.

Contact Details are added or removed on the “General” tab. Email addresses and phone numbers are optional, but allow you to reset your account or recover a forgotten password.

Language preference can be selected using the drop down menu.


Organise groups of people and rooms together by using Spaces. A selected space will only show the list of rooms and people that are part of it.

Set up a new space by clicking “+ Create a space”


Tap the menu icon and select “+ Add space”

From here you can create either a public or private space. Once your space is created you can invite people to join it and create new or add already existing rooms. Cater the space to your specific wants and needs.

Search bar

Find people and rooms who are already part of your lists.


This is where group discussions take place. Naming conventions help conversations be focused on a specific topic, and aid discoverability.

When searching for a room, make sure to select the right server for it to be discoverable. You can only join a private room by receiving and accepting an invite.

Find a public room

Find a room by using the “Compass” icon to explore already created public rooms
and press “join”.

Find a room by using the “Search” icon to explore, tap the room and press “join” to participate.

Create a room

Create a new room by clicking the “+” next to Rooms in the left panel.


Create a new room by clicking the “#+” button, use the dropdown to make it private or public.

Leave a room

Leave a room by clicking the three dots and choose the “leave room” option.


Leave a room by clicking the
“room name” at the top of the
room and choose the “leave room” option.


Annual Donation Target for 2024-2025

$15 of $265 raised